MBM On High Gear

It aims to be one of the leading automotive groups and double its turnover to RM2bil

It was a day Looi Kok Loon remembers vividly. May 21, 2010 might just be another date in most people’s calendar but for the group managing director of MBM Resources Bhd, that’s the point when the company realised business as usual spells trouble.

The cracks in its business model were appearing although some might not see the problem for a company to sit back a collect its dividend cheque from 20% associate Perodua.

The national car company was on the upswing, clawing market share from Proton Holdings Bhd, and in the process returning a more than decent return to the shareholders of MBM.

Revenue for the previous few years was stable between RM1.1bil and RM1.2bil but the first warning sign appeared in during its financial year 2009 when profit dipped to RM66.5mil from RM117.1mil a year earlier. Its steel wheel manufacturing business was losing market share and MBM’s own network of selling Perodua cars was not getting more share despite being the single largest chain of dealers.

“We had reached the peak potential for the company without changing our course,” says Looi as he spoke to StarBizWeek about the thinking behind the change MBM resources has gone through.

Looking at his files, Looi saw the grim picture of standing pat. He saw the company “running on the spot” and realised it was a losing battle if nothing was done.

“It was not a picture I will like to talk too much about. By gathering everyone together and by visualising, the team realised it was a losing battle. That was a time when we put our heads together and decided what to do.”

Plan of Action

The brains of MBM coddled together and drew up its plan of action called “3290.” It was bold as they wanted the company’s revenue to reach RM2bil in three years. Essentially a doubling of what they were doing and it was no easy feat for such a short period of time.

To reach that goal, MBM need to shake things up within the company.

Over the next two years, MBM increased its stake in Federal Auto, it first bought in 2004, from 70% to 100%. Federal Auto was powerful franchise as it has been in the market for over 50 years and Looi knew not much was being done to maximise the value of the company. It could do more than sell a single brand.

“It has fantastic land bank here near Mid Valley and in Johor Baru where we have a big piece of land of 3 acres or 4 acres in a good location in Ipoh and Penang,” he says.

“All these are fantastic properties where we utilised only half of it and the rest is left empty.”

MBM needed to take full control of Federal Auto and that happened last year. It then secured dealerships for Volkswagen AG and Mitsubishi and parked them under the Federal Auto franchise, turning the old company into a multi-brand distributor.

“We capitalised on the name and location and the new dealerships gave us a big push,” he says.

Federal Auto which had a turnover of RM168mil back in 2009 saw revenue surge to almost RM600mil in 2011.

MBM sold off WSA Capital, a manufacturer of interior parts for cars like roof linings and carpets, and replaced it by taking over Hirotako Holdings Bhd, a maker of airbags and seat belts.

Its existing business of selling trucks through Daihatsu was showing signs of exhaustion. It was controlling half the light truck market at that time, selling 5,000 vehicles a year, and had a large share of that market for the past dozen years.

But there was limited upside in pushing its share any further.

“So we went on to get the Hino dealership in 2010. Hino, a strong brand in Japan, does light, medium, heavy duty trucks and buses. We have the network and why not use experience that we have,” says Looi.

The limitation of the light truck market was unshackled and he says that the new distributorship agreement opened up the potential of selling additional products using the assets that group had.

Oriental Metal Industries (M) Sdn Bhd (OMI) was making steel wheels. The market for such wheels and hub caps was at one time 65% of all automobiles but the more modern and lighter alloy wheels were chipping away at the old business. Soon, metal wheels found its market share at 50% of the market and falling.

Looi says there was no way for the company to fight the tide despite having Central Motor Wheels of Japan, which was a subsidiary of Toyota. as its partner and decided to utilise the expertise its partner had.

It invested RM103mil for a new alloy wheel production facility in January. Construction is going to start and commissioning of plant should take place at the end of the year.

“It’s natural to move from steel wheels to alloy. That’s unleashing the potential of the business,” says Looi.

The company was making money from its 20% share of Perodua but found that its own network of selling Perodua cars was not gaining ground. DMM Sales Sdn Bhd, which operates 17 dealerships and 12 workshops under Perodua, saw its share of sales stagnate at around 7% to 8% for years and wanted to up that to 10%.

“We looked at Perodua. This is a company that is increasing its share of total industry volume and now we are targeting 10% of a growing pie. We relooked at the way we did our Perodua dealership and reorganised and invested in the business.

Last year, DMM’s share of Perodua sales reached 9.5%.

“From 8% to 9.5% in a volume game, that means a very significant numbers for us.”

Another angle the group is going for its the tuning market. It has secured the exclusive distributorships of Heico and ABT.

Looi says it’s not big business but the margins are higher.

“They are not big numbers but in overseas markets, we analysed that 10% to 15% of buyers don’t mind spending extra. This can vary from RM20,000 to RM40,000 in addition to the selling price of the car and up to something like 10% of the price of the car.

He says that its not only about selling a whole experience spectrum of car ownership but also about creating a younger appeal to its customers.

Life after 3290

Assuming the auto market does not tank, MBM feels it should reach its target of RM2bil by the end of its current financial year ending Dec 31, 2012. Last year’s revenue was RM1.75bil and what the group was heartened about was that despite sluggish conditions in the last quarter of 2011, its vehicle sales were up 18.8% compared with a 2.25% decline for the industry. For the year, MBM vehicle sales were 1.7% higher compared with a 0.9% decline for the industry.

Newly added dealerships such as VW and Mitsubishi have contributed greatly and plans for 2012 include VW dealerships in Alor Star and Johor Baru.

Combined, MBM thinks those two outlets will sell around 120 cars a month and bring in revenue of RM200mil a year.

“With the investments we put in, we want a much bigger presence for the VW brand. We want to be part of the nationwide expansion for the VW brand,” says Looi.

Being part of Vision 3290 but not yet executed was its plan for an assembly plant.

MBM got the licence for establishing a plant when it bought Kinabalu Motor Assembly in 2010. Talks are underway to find the partner in which MBM will assemble vehicles in the country for but talks are still preliminary.

“I felt the group has the appetite to be a complete automotive company. The brands that we pursue, I must offer solutions for them.

“To do that, there must be an ambition to hit certain numbers. It only makes sense for the cars to be assembled in Malaysia.

“That is the reason we secured what we did and based on our business model, this partnership should allow us to do that by having the selling experience and the assets that we have.

“This partnership should allow this brand to be first successful in the domestic market, with the idea of going regional eventually,” Looi explains.

Securing a manufacturing licence would also allow MBM to wean its reliance on Perodua and capture a market beyond Malaysia.

“The market is already open. The Malaysian market has a certain size and we should capitalise as barriers come down. People always talk about opening up the market and they get worried. The opening up of our market opens other markets as well. Its about looking outwards,” he says.

Having an assembly plant will also give the company an additional aspect, where it is able to tap the offshoots within the company. That will see the assembly business tap on its component business and branches and that will be able to bring more consistent revenue streams to the group.

Expansion expenditure

MBM has for long been seen as a steady dividend churner for its shareholders but they too have been kept in the loop about the need for the company to conserve cash and go for an expansion drive in order to protect the business of the group.

Not all will be happy but Looi says the communication channels have been kept open and the latest announced round of capital raising, which includes bonus shares and free warrants, in a way gives something back to shareholders instead of just taking money from them.

The rights issue planned where MBM aims to raise RM315mil is the first time the company has asked shareholders for money.

“I have tried to manage expectations by making presentations to shareholders where I made it clear that the dividend income cannot sustain if we do not expand our business. If we do not spend, the dividend income cannot be sustained,” he says.

The money will be used for acquisitions and to build up the capital base of the company. Looi feels that once fresh injection of cash is made to build up a business, individual operating companies should then on be able to generate revenue and income on their own steam without coming back to the parent for more cash.

Expansion will also see the group bump up its capital expenditure. From 2001 to 2005, the group spent RM38.4mil in capex and that increased to RM105.4mil between 2006 and 2010. But inline with Vision 3290, MBM has planned capex of RM250mil, of which RM27mil was spent last year.

All those changes also means that MBM Resources is looking at operating cashflows more than receiving dividend incomes like what it relied on heavily in the past.

Based on financial year 2009, associate companies accounted for nearly 56% of earnings but Looi estimates that by end-2012, contributions from associates will fall to 46.3%. Manufacturing will account for 36.2% of earnings and motor trading 17.4%.

“Moving forward, that should be the strategy for us, where we try to invest in businesses which we can consolidate fully. But at the moment, we are not actively looking for acquisitions. In the immediate term, we are trying to digest Hirotako,” he says.

The pain of expansion will come from depreciation and extra expenses, but Looi feels those are neccesssary growing pains the company has to endure.

It wants to by 2015, become one of the leading automotive groups. By then, the company will be well underway in its next phase of its growth plan by focusing on profitability after looking to grow revenue. Its plans are ambitious but at the moment, the market is liking what it is seeing.

And Looi will probably feels that when the company’s multi-storey new headquarters opens in 2015 where the old Federal Auto showroom along the Federal Highway used to be, MBM would be able to reflect its new identity the way the new building will signify.

Qualifications

  • Diploma in Civil Engineering, University Technology MARA, Shah Alam
  • Degree in Civil Engineering, University Technology MARA, Shah Alam
  • Executive Diploma in Business Administration, University of Central Lancashire, United Kingdom.

Working Experience / Other Directorships

Present:

  • Group Advisor, PNA Technologies Sdn Bhd
  • Group Advisor, Syarikat Metal Industries of Malaysia Sdn Bhd

Past:

  • Group Advisor New Business Development of Ingress Corporation Berhad
  • President & Chief Executive Officer of Perusahaan Otomobil Kedua Sdn Bhd (Perodua) from 2013 to 2018
  • Managing Director of Perodua from 2009 to 2012
  • Executive Director of Strategic Marketing Group, UMW Toyota Motor Sdn Bhd from 2007 to 2009
  • Executive Director of Strategic Planning Group, UMW Toyota Motor Sdn Bhd in 2006
  • Executive Director, Sales Group of UMW Toyota Motor Sdn Bhd from 2004 to 2005
  • Director, Human Capital Group of UMW Toyota Motor Sdn Bhd from 2001 to 2003
  • General Manager, HR and Administration of UMW Toyota Motor Sdn Bhd from 1996 to 2001
  • Manager, Property and Facilities of UMW Toyota Motor Sdn Bhd from 1992 to 1996
  • Property and Purchasing Manager of Utusan Melayu (M) Sdn Bhd in 1992
  • Property and Maintenance Manager of Techart Sdn Bhd from 1985 to 1991
  • Project Engineer of Techart Sdn Bhd from 1983 to 1985
  • Board of Director Universiti Teknologi Mara (UiTM)
  • Board of Director Universiti Teknologi Mara Holding (UiTMH)
  • Board of Director Universiti Malaysia Pahang (UMP)

Membership of Board Committees in MBMR:

  • Nominating and Remuneration Committee (Chairman)
  • Audit Committee (Member)
  • Group Transformation Committee* (Chairman)

*Dissolved on 27 January 2022

Date Appointed to the Board

  • 29 May 2019

Qualifications

  • Bachelor Degree in Business Administration and Computer Science (Hons), University of Belfast, United Kingdom Lancashire, United Kingdom.

Working Experience / Other Directorships

Present:

  • Director of Hirotako Holdings Berhad
  • Director of Federal Auto Holdings Berhad
  • Director of Oriental Metal Industries (M) Sdn Bhd
  • Director of MBMR Properties Sdn Bhd
  • Director of Daihatsu (Malaysia) Sdn Bhd
  • Director of Perusahaan Otomobil Kedua Sdn Bhd
  • Director of CathRx Ltd
  • Director of Reliance Business Solutions Sdn Bhd
  • Director of Rosen Sdn Bhd

Membership of Board Committees in MBMR:

  • Long Term Incentive Plan Committee (Chairman)
  • Group Transformation Committee* (Member)
  • Risk Management and Sustainability Committee
    (Member)

*Dissolved on 27 January 2022

Date Appointed to the Board

  • 18 May 2001

Qualifications

  • Fellow Member of the Association of Chartered Certified Accountants, United Kingdom
  • Fellow Member of the Chartered Institute of Management Accountants, United Kingdom
  • Member of Chartered Global Management Accountant

Working Experience / Other Directorships

Present:

  • Managing Director of UMS Holdings Berhad
  • Managing Director of UMS Corporation Sdn Bhd
  • Director of Hirotako Holdings Berhad
  • Director of Federal Auto
    Holdings Berhad
  • Director of Oriental Metal Industries (M) Sdn Bhd
  • Director of Hino Motors Sales (Malaysia) Sdn Bhd
  • Director of Hino Motors Manufacturing (Malaysia) Sdn Bhd
  • Director of MBMR Properties Sdn Bhd
  • Director of Teck See Plastic Sdn Bhd

Past:

  • Financial Controller in MKS Sdn Bhd from 1980 to 1981
  • Auditor of a chartered accounting firm in London from 1975 to 1979

Membership of Board Committees in MBMR:

  • Long Term Incentive Plan Committee (Member)

Date Appointed to the Board

  • 1 October 2015

Qualifications

  • Master of Arts, International Studies, Ohio University, United States of America
  • Bachelor of Economics (Hons), University of Malaya, Malaysia

Working Experience / Other Directorships

Present:

  • Chairman of Zelan Berhad

Past:

  • Director of CIMB Principal Asset Management Berhad
  • Chairman of Faber Group Berhad from 2001 to 2008
  • Various management positions in Khazanah Nasional Berhad from 1994 to 2004 including Managing Director position.
  • Special Assistant to the Secretary General of Ministry of Finance from 1993 to 1994
  • Principal Assistant Secretary in the Finance Division, Federal Treasury under Ministry of Finance from 1991 to 1993
  • Deputy Director of Petroleum Development Division under Prime Minister’s Department from 1986 to 1991
  • Principal Assistant Secretary in Foreign Investment Division, Economic Planning Unit under Prime Minister’s Department from 1982 to 1984
  • Attachment with Investment Division of the Malaysian Tobacco Company Berhad under the British Malaysia Industry & Trade Association training scheme from 1984 to 1985
  • Principal Assistant Secretary in Economic & International Division, Federal Treasury under Ministry of Finance from 1980 to 1981
  • Principal Assistant Secretary in Budget Division, Federal Treasury under Ministry of Finance from 1978 to 1980
  • Assistant Director in Industries Division under Ministry of International Trade & Industry from 1973 to 1978

Membership of Board Committees in MBMR:

  • Nominating and Remuneration Committee (Member)
  • Audit Committee (Chairman)
  • Long Term Incentive Plan Committee (Member)
  • Risk Management and Sustainability Committee (Member)

Date Appointed to the Board

  • 16 January 2018

Qualifications

  • Fellow Member of the Institute of Chartered Accountants in England and Wales
  • Member of the Malaysian Institute of Accountants
  • Bachelor degree in Accountancy

Working Experience / Other Directorships

Present:

  • Chief Executive Officer of Berjaya Capital Berhad
  • Non-Independent Non- Executive Director of 7-Eleven Malaysia Holdings Berhad
  • Audit Committee Member of Razak School of Government

Past:

  • Acting Chief Executive Officer and Chief Financial Officer of MARA Corporation Sdn Bhd from 2016 to 2019
  • Chief Operating and Financial Officer of Unitar Capital Sdn Bhd from 2012 to 2016
  • Advisor of ECS Solutions Sdn Bhd from 2011 to 2012
  • Audit and Assurance Director of Ernst & Young from 2008 to 2011
  • Manager under Banking and Capital Market Group of Ernst & Young LLP, London from 2003 to 2008
  • Internal Auditor of Habib Bank AG Zurich from 2002 to 2003
  • Senior Auditor of John Cumming Ross, Ltd in 2001
  • Senior Auditor of Andersen & Co, Malaysia (formerly known as Arthur Andersen & Co) from 1998 to 2001

Membership of Board Committees in MBMR:

  • Audit and Risk Management Committee (Member)
  • Group Transformation Committee* (Member)

*Dissolved on 27 January 2022

Date Appointed to the Board

  • 28 January 2019

Qualifications

  • Bachelor’s Degree in Law, University of Sydney
  • Graduate Diploma in Applied Finance and Investments, Securities Institute Australia

Working Experience / Other Directorships

Present:

  • Chairman of Federal Auto Holdings Berhad
  • Director of Apex Investment Services Berhad
  • Director of Med-Bumikar Mara Sdn Bhd
  • Director of Daihatsu (Malaysia) Sdn Bhd

Past:

  • Group Head of Legal, Risk & Compliance of MBM Resources Berhad from 2011 to 2018
  • Managing Director of Federal Auto Holdings Berhad from 2016 to 2017
  • Executive Director of MBM Resources Berhad from 2014 to 2017
  • Private Equity/Director, KFH Asset Management Sdn Bhd from 2002 to 2010
  • Risk Management Consultant of Clearing Division of the Hong Kong Exchanges and Clearing Ltd from 2001 to 2002
  • CEO of Malaysian Derivatives Clearing House Berhad from 1995 to 2000
  • Manager, Law Reform and Product Development of Malaysian Securities Commission from 1993 to 1995
  • Senior Associate with Mallesons Stephen Jaques (Sydney and SEA) from 1987 to 1992

Membership of Board Committees in MBMR:

  • Nominating and Remuneration Committee (Member)
  • Group Transformation Committee* (Member)
  • Risk Management and Sustainability Committee (Chairman)

*Dissolved on 27 January 2022

Date Appointed to the Board

  • 29 May 2019

Qualifications

  • Bachelor of Economic, International Islamic University Malaysia
  • London Chamber of Commerce & Industry (LCCI) Higher – Business Statistics
  • Six Sigma – Champion Training, Motorola University

Working Experience / Other Directorships

Present:

  • Group Chief Executive Officer
  • Director of Daihatsu (Malaysia) Sdn Bhd
  • Director of Federal Auto Holdings Berhad
  • Director of Autoliv Hirotako Sdn Bhd
  • Director of Teck See Plastic Sdn Bhd
  • Director of MBMR Properties Sdn Bhd
  • Director of Oriental Metal Industries (M) Sdn Bhd
  • Director of Hirotako Acoustics Sdn Bhd
  • Director of Perusahaan Otomobil Kedua Sdn Bhd

Past:

  • Head, Automotive Distribution Division, Hicom Holdings Berhad (HHB) – Holding
    company of listed DRB-Hicom Berhad
  • Director, Mitsubishi Motors Malaysia (MMM)
  • Director, Isuzu Motors Sdn Bhd (IMSB)
  • Director, Edaran Otomobil Nasional (EON)
  • Director, EON Auto Mart Sdn Bhd
  • Director, Euromobil Sdn Bhd
  • Director, Hicom Auto Sdn Bhd
  • Director, AVIS Malaysia
  • Director, ACM
  • Director, DRB-Hicom Commercial Vehicles Sdn Bhd (DHCV)
  • Director, DRB-Hicom Auto Solution Sdn Bhd
  • Senior General Manager – Sales & Marketing Division, Perodua Sales Sdn Bhd
  • General Manager – Sales Division, Perodua Sales Sdn Bhd
  • Deputy General Manager – Sales Operations, Perodua Sales Sdn Bhd
  • Senior Manager – Sales Planning Department, Perodua Sales Sdn Bhd
  • Senior Manager – Distribution Department, Perodua Sales Sdn Bhd
  • Coordinator, MD’s Office, Perodua Sales Sdn Bhd
  • Manager – Market Planning, UMW Toyota Motor Sdn Bhd
  • Marketing Manager, UMW Engineering Sdn Bhd
  • Strategic Planning & Business Development Manager, UMW Auto Parts Sdn Bhd
  • Marketing Administration Executive, UMW Heavy Equipment Group
  • Corporate Planning & Project Executive, UMW Corporation Sdn Bhd
  • Economic Analyst, Federation of Malaysia Manufacturers (FMM)

Date Appointed to MBMR

  • 8th February 2021

Qualifications

  • Bachelor of Science in Accounting (Honours), Oklahoma State University, United States of America.
  • Member of Malaysian Institute of Accountants (MIA)

Working Experience / Other Directorships

Present:

  • Group Chief Financial Officer of MBM Resources Berhad

Past:

  • Group Financial Controller of MBM Resources Berhad
  • Director of Daihatsu (Malaysia) Sdn Bhd
  • Director of Federal Auto Holdings Berhad
  • Director of Autoliv Hirotako Sdn Bhd
  • Director of Teck See Plastic Sdn Bhd
  • Acting President & CEO of MBM Resources Berhad
  • Partner of Annbren Management & Consultancy Services
  • Group Financial Controller of Scomi Group Berhad
  • Regional Finance Controller of Scomi Group Berhad, Oilfield services
  • Audit Manager of Ernst & Young

Date Appointed to MBMR

  • 1st November 2016

Qualifications

  • B. A. (Hons) Accounting and Financial Studies, University of Exter, UK
  • Certified Training Professional, ARTDO-ITD International
  • Member, Society for Human Resource Management
  • Member, International Coaching Federation

Working Experience / Other Directorships

Present:

  • Director, Group Corporate Services

Past:

  • Director, Transformation Office of MBMR Resources Berhad
  • Board of Trustees of Kelab Belia Kalsom (The Kalsom Movement)
  • Director/Head, Group Human Capital of MARA Corporation Sdn Bhd
  • Executive Director, UNITAR International Academy Sdn Bhd
  • Director, Vice Chancellor’s Office of UNITAR International University
  • Head of Collaboration of Arise Asia Sdn Bhd
  • Vice President, Strategic Human Capital Management of Khazanah National Berhad
  • Consultant of Mercer Human Capital Consulting

Date Appointed to MBMR

  • 4th February 2020

CHAIRMAN’S STATEMENT

Our transformation journey over the past years has been a
noteworthy one despite the uncertainties faced. We have evolved and continue to improve our sustainability efforts. This includes identifying the key EES topics relevant to the Group and important to our stakeholders. We implemented policies and structural changes in approaching our interim urgencies and long-term sustainability objectives. It was disruptive initially, particularly for the operations to adapt to the changes. Nonetheless, we succeeded, as seen by the positive improvements in efficiency, especially in the areas of operations and governance.

In FY2021, we continued our transformation journey to further
strengthen our business growth by identifying internal and external growth drivers. This assisted us in our preparation to be more resilient and agile amidst a market environment of uncertainties.

We acknowledge the increasing importance of Electric Vehicles
(EV) as part of the global sustainability transformation. In
preparing for our participation in the EV market and the
continuation of our transformation, we exercise prudence through various cost management and portfolio rationalisation measures. We have also deployed programmes and KPI measurements to enhance the company’s existing productivity and operational capacity levels. These programmes have so far, shown positive results in the motor trading and manufacturing divisions, and we will continue to do so to achieve operational and manufacturing excellence standards.

The transformation we embarked on has also reinforced our
commitment to our stakeholders by delivering meaningful values to them. At the same time, we are also looking to improve our market leadership position and continue rewarding our shareholders with better returns. This is done with the commitment to creating sustainable values for our people, customers, suppliers and the local communities. To further enhance these sustainable values, the Group also look at investments in technology, expanding our service offering, and developing a more customer-centric approach to operations.
Gradually, more efforts will be put into being more responsible
for our environment including successfully embarking on a
renewable energy project in 2021. This will hopefully bring longterm economic and environmental benefits to the Group besides achieving a significant milestone in upholding our commitment to EES practices.

Overall, our sustainability approach and long-term engagement  have helped us in guiding our policy towards being innovative and creating significant values for our diverse stakeholders. Our people have always been the main driver of our business growth.  We believe by empowering them through different initiatives and approaches would help MBMR towards becoming a more  dynamic organisation. In 2021, we remain focused on talent development and retention while catalysing growth within the organisation. We always believe that any action regardless of the size and magnitude can make a significant difference. Sharing our prosperity is one of the best ways to make a difference in the community. In 2021, MBMR Group supported the fight against  hunger through its contribution of RM300,000 channelled to five non-profit organisations which are actively involved in providing basic need to those affected by economic uncertainties caused by COVID-19. In addition, our subsidiaries have also contributed to providing food supplies and participated in voluntary activities to help COVID-19 and flood victims.

I take this opportunity to express my heartfelt appreciation to our shareholders, customers, business associates, suppliers and our people for the support and commitment given throughout the challenging year of 2021.

I would also like to thank the management team for their strong leadership and teamwork. As we move ahead, I believe that
every one of you will continue to give your full dedication and
commitment in making MBMR a resilient and robust organisation to attain a sustainable future.

I would also like to extend my sincere appreciation to our Board of Directors for their valuable support and guidance throughout this time. Their commitment, hard work and ideas have contributed in making what MBMR is today. Our unity will triumph over all hardships and reinforce our growth sustainably.
Last but not least, thank you to our people in MBMR for their
dedication, hard work, togetherness and trust in this Group.
Thank you.

Y. Bhg. Datuk (Dr) Aminar Rashid Bin Salleh
Chairman